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With more than 30 years experience in senior leadership roles – including seven years as Managing Director in a global financial services organisation – and over 15 years coaching senior professionals, I understand many of the challenges you face.

I now work with executives who are ready to reconnect with their strength and regain their drive and resilience to achieve both personal, and professional, fulfillment.

Working with me, you will:

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"Success usually comes to those who are too busy to be looking for it."

– Henry David Thoreau

Curriculum Vitae

My Professional Journey

Academic Background

2020 - 2021

AoEC- The Academy of Executive Coaching

Practitioner Diploma, Executive Coaching

2011

INSEAD

Women Global Leaders Programme

1986 - 1987

Lancaster University

Master of Arts – MA, Linguistics

1983 - 1986

University of Central Lancashire

Bachelor of Arts – BA, Psychology, Linguistics, (Yr 1 French)
BA (Hons) 2.1

Career

Since 2022

Professional Coach

Self-employed
Regensburg, Bavaria

2010 - 2022

Deutsche Bank

Managing Director (7 years)
Frankfurt, Hesse

Director (5 years)
Birmingham, UK

2008 - 2009

Consultant Operations Director (Interim)

itc Legal
Stratford upon Avon, UK

2008

Change Management Consultant

Self-employed
Brighton, UK

2005 - 2008

Equiniti (previously Lloyds TSB Registrars)

Operations Director (1 year)
Brighton, UK

Head of Registration Services (2 years)
Brighton, UK

2002 - 2005

European Customer Services Leader

Dun & Bradstreet
Frankfurt, Hesse

2000 - 2001

Operations Director

Information Resource Inc.
Nürnberg, Bavaria

1988 - 1999

GfK Data Services GmbH

Senior Head of Operations (4 years)
Nürnberg, Bavaria

Head of Operations (3 years)
Nürnberg, Bavaria

Operations & IT Director (4 years)
West Byfleet, UK

personal consulting

My Services

True leadership starts with clarity, self-awareness and strength from within. When you lead yourself well, you lead others with impact. Using targeted strategies and practices, you can break free from pressure and constraints, to really unlock your true potential.

Professional Coaching

Individual coaching for senior leaders. Whether you are facing major change, complexity or simply need a strategic sounding board, my coaching helps you step back, reset and move forward with intent. My approach is clear, direct and effective. Together, we uncover what’s holding you back and focus on what is needed to move forward - with purpose and precision.

Burnout Prevention

Learn to recognise the burnout warning signs before it becomes costly. Develop practical strategies to restore your energy, lead sustainably and get back on the right track.
Available as a one-off training or as part of a wider coaching program.

Time & Priority Analysis

A personalised, fast and effective session designed to give you back control over your schedule - aligning your time with what matters most and reducing unnecessary internal and external pressure.
Available as a one-off offering or as part of a wider coaching program.

Coach-at-your-side NEW!

Real-time guidance when it matters most. This add-on offers responsive support via phone or messaging - ideal for handling challenges as they arise.
Book as part of a package or contact me for a bespoke quote.

Professional Coaching

Individual coaching for senior leaders. Whether you are facing major change, complexity or simply need a strategic sounding board, my coaching helps you step back, reset and move forward with intent. My approach is clear, direct and effective. Together, we uncover what’s holding you back and focus on what is needed to move forward - with purpose and precision.

Burnout Prevention

Learn to recognise the burnout warning signs before it becomes costly. Develop practical strategies to restore your energy, lead sustainably and get back on the right track.
Available as a one-off training or as part of a wider coaching program.

Time & Priority Analysis

A personalised, fast and effective session designed to give you back control over your schedule - aligning your time with what matters most and reducing unnecessary internal and external pressure.
Available as a one-off offering or as part of a wider coaching program.

Coach-at-your-side NEW!

Real-time guidance when it matters most. This add-on offers responsive support via phone or messaging - ideal for handling challenges as they arise.
Book as part of a package or contact me for a bespoke quote.

testimonials

What My Clients Say

I had the opportunity to receive coaching from Sue Waller with the goal of tackling a professional fresh start into self-employment. The work with Sue focused on identifying my personal blockages and barriers, that could hinder my goals, analyzing them, recognizing my strengths, and building on them in a targeted way.
Sue brings her extensive, profound professional experience from various industries and large organizations into her coaching, which I found incredibly enriching as it greatly expanded my own perspective.
For me, Sue’s approachable and empathetic manner on one hand, and her analytical and objective thinking on the other, were especially helpful at the beginning—a brilliant combination of closeness and detachment. Sue’s coaching became, in a way, a shared journey into a new level of self-reflection and experience, which has positively impacted my work. I am deeply grateful to Sue for guiding me toward these new and profound insights and look forward to receiving further support from her in the future.

(Translated from German)

D.Z.

Self-employed - Healthcare industry (2024)

I don’t know where to start in terms of saying thank you for the difference you have helped me make to my life and my career. Thank you for everything you have given me; your honesty, your challenges, your questions and your support. Thank you too for pushing me out of my comfort zone (and waking me up!) when I needed it.
Thanks for believing in me and helping me to believe in me too. Thanks for supporting me in the darkest of times and helping me in such a truly powerful, meaningful and lasting way.
I don’t think you will ever appreciate the magnitude of the positive difference your coaching has made to me and my life, my attitude and my outlook.

I have the very greatest respect for what you do.

R.S.

IT Manager - Financial Services (2022)

Sue, you helped me immensely—quickly, professionally and confidentially. Thank you. Your professional Leadership expertise enabled helped me to regain control over my job. But that’s not all. I no longer feel stressed because I came out of the coaching feeling balanced and refreshed. Implementing what I learned, I now approach tasks differently, accomplishing more by doing less and empowering the team to achieve greater results.I was truly surprised by the impact this had on me. Thank you Sue, I can wholeheartedly recommend you to any leader.

(Translated from German)

A.M.

CEO - Advertising (2024)

Sue, I can’t thank you enough for the work you did with me. I felt completely stuck in my job and had resigned myself to staying where I was until I retired. Reading these words back now, I don’t recognise myself!
You helped me understand how successful I had become at undermining myself and blocking my own career progression, and then worked with me to turn that around. Thank you.
You wouldn’t recognise me now. I have my dream job in the organisation I hated, and I love it

E.P.

Risk Manager - Financial Services (2022)

In just three sessions you turned my thinking on its head and I finally realised that the logical way I had been making decisions had absolutely nothing to do with logic. All my decisions were based on my own hard-wired, thoughts, beliefs and opinions. This has turned my life around. Thank you.

L.H.

COO Risk - Banking (2023)

Sue, your coaching helped me tremendously over the years. I still regularly go back to my notes to remind myself of your wise words. Giving myself space to think was definitely one of the best, but hardest, skill to learn.

S.M.

Senior project manager - Financial services (2024)

Thanks Sue for rattling my cage, big time. I recommend you to everyone I meet who reminds me of my old self. My family, friends and colleagues think I have taken a magic pill!!

W.G.

Managing Director - Financial Services (2024)

“For the things we have to learn before we can do them, we learn by doing them.“

– Aristotle

Contact Me

Elevate your Leadership.
Start Now.

Let’s work together to unlock your full potential

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